Privacy Policy for ThistleFrame Studios
ThistleFrame Studios is committed to protecting the privacy of our clients and visitors to our online platform. This Privacy Policy outlines how we collect, use, disclose, and protect information gathered through our services and platform, in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR).
1. Information We Collect
We collect various types of information to provide and improve our photography and visual arts services.
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Personal Data Provided by You: This includes information you voluntarily provide when engaging our services, such as:
- Name, address, phone number, and email address.
- Details related to your photography requests (e.g., event dates, specific portrait needs, commercial project briefs).
- Payment information (processed securely by third-party payment processors; we do not store full payment card details).
- Any other information you choose to provide us through communication or inquiry forms.
- Images and Visual Content: As a photography studio, we collect photographs and other visual content during our sessions (portrait, event, commercial, photo restoration, etc.) and in the creation of fine art prints. These images may contain identifiable individuals.
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Automatically Collected Data: When you visit our online platform, we may automatically collect certain information about your device and usage patterns, such as:
- IP address, browser type, operating system.
- Referring URLs, pages viewed, time spent on pages.
- This data is typically collected through cookies and similar tracking technologies.
2. How We Use Your Information
We use the collected information for various purposes, primarily to deliver our services and maintain our business operations.
- Service Delivery: To provide the photography and visual arts services you request, including scheduling, conducting sessions, and delivering final products (prints, digital files).
- Communication: To communicate with you regarding your bookings, inquiries, service updates, and to respond to your questions.
- Analytics and Improvement: To understand how our online platform is used, improve its functionality, and enhance our service offerings.
- Legal Obligations: To comply with legal obligations, resolve disputes, and enforce our agreements.
- Marketing (with consent): With your explicit consent, we may use your contact information to send you promotional materials about our services, special offers, or new fine art print collections.
- Portfolio and Promotion (with consent): With your explicit consent, we may use selected photographs for our portfolio, website, social media, or other promotional materials to showcase our work.
3. Disclosure of Your Information
We do not sell, rent, or trade your personal data. We may share your information in the following limited circumstances:
- Service Providers: With trusted third-party service providers who assist us in operating our business, such as payment processors, cloud storage providers, and website analytics services. These providers are obligated to protect your information and use it only for the purposes for which it was shared.
- Legal Requirements: If required by law or in response to valid requests by public authorities (e.g., a court order or government agency).
- Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
- With Your Consent: We may disclose your information for any other purpose with your explicit consent.
4. Your Data Protection Rights (GDPR)
Under GDPR, you have the following rights regarding your personal data:
- Right to Access: You have the right to request copies of your personal data held by us.
- Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- Right to Erasure (Right to be Forgotten): You have the right to request that we erase your personal data, under certain conditions.
- Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
- Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
- Right to Withdraw Consent: If we are relying on your consent to process your personal data, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us using the details provided below. We will respond to your request within one month.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. This includes secure servers, encryption, and restricted access to data. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. For photographs, we typically retain them for a reasonable period to allow for re-orders, archival purposes, or as agreed upon in a client contract.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post any changes on this page and update the "last updated" date. We encourage you to review this Privacy Policy periodically.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
ThistleFrame Studios
4272 Heather Lane, Suite 3A
Edinburgh, Scotland, EH10 5DT
United Kingdom